The Seven Lemons of Leadership – Episode Four

The main purpose of business, according to business guru Peter Drucker, is to get and keep customers. How do we get and keep customers? By delivering products and services that provide value.

The third Lemon of Leadership occurs when our customers question the value of our goods and services. And the fourth Lemon of Leadership occurs when we take our customers for granted and deliver our goods and services in a dismal fashion.

When either of these Lemons appear, our company or organization is on a steep slope to rapid failure.

Brilliance Activator helps leaders uncork the creative power of their teams to develop products and services that delight customers, increase repeat sales, and improve their profit margins. Receive regular insights and information from Brilliance Activator by subscribing to our free newsletter.
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3 Comments

  1. Dennis Perrin says:

    I learned a lot from your Lemons of Leadership ideas. The videos present direct and clear appeal, and you have succeeded in demonstrating an important message. There are no wasted words on your site and one comes away with a desire to return, to read all about the lemons that we missed!

    Den

  2. Chuck Dymer says:

    Dennis,
    Thanks for the kind words. Look forward to the sixth lemon: it’s about what happens when leaders ignore team creativity. I know creative thinking is an interest of yours.

    Chuck

  3. Dennis Perrin says:

    Hi Chuck

    Yes, i will be sorry when all the lemons have been revealed, as there is so much pleasure in the anticipation 🙂 Your lemon idea is brilliant indeed. You have put so much work into it, and it encapsulates the power of simplicity. I also like the way you present your material and your vocabulary. How wonderful to have been the first to have been accredited to train the Six Hats all those years ago!

    Den

  4. […] care is a delicate matter. As I discussed in my post on Dismal Delivery (Episode Four of The Seven Lemons of Leadership), your organization can provide the best quality […]

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  1. […] care is a delicate matter. As I discussed in my post on Dismal Delivery (Episode Four of The Seven Lemons of Leadership), your organization can provide the best quality […]

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