Category Archives: Brilliant Actions
1400 Years Later–The Answer’s The Same: Leaders Need Their People
Teams of people used their muscle power to build the Mayan pyramids. Smart leaders know the success of modern organizations depends on teams of people using their brainpower.
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Authentic Customer Experience
A recent trip to the Mayan ruins in Chichen Itza, Mexico with my nephew Auggie Heschmeyer and my wife Katie made me think about what it means to deliver an authentic customer experience. Those thoughts led to this video…
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Walking a Labyrinth
The May 15th edition of American Way magazine contains an article about labyrinths: Walking in Circles. I walked my first labyrinth in New Harmony, Indiana. Since that time I’ve walked labyrinths in St. James Church in London, England; Unity Village in Lee’s Summit, Missouri; Canyon Ranch in Lenox, Massachusetts; and Grace Cathedral in San Francisco, California. [...]
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Silence is Golden, part two
A few years back I participated in a marketing workshop conducted by Seth Godin. It was held at what was then his business space: a loft north of New York City next to a commuter line. About every twelve minutes or so, a train would roar by and Godin would stop speaking, sometimes in mid-sentence. [...]
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Silence is Golden, part one
I was in London the week all U.K. flights were cancelled due to the ash caused by the eruption of an Icelandic volcano. I’ve been to London many times and this time I was struck by how much more quiet it was without 3000 jet take-offs and landings each day. It was amazing. Today I [...]
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Brilliance is Focused, part two
Dan Sullivan heads an organization called The Strategic Coach. His organization helps business owners better run their companies and their lives. Several years ago I attended an extensive Strategic Coach program and one of the best take-aways was a simple method for discovering unique ability. Since brilliance happens when we express our unique ability–this was [...]
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Brilliance is Focused, part one
Brilliance happens when we express our unique ability. That means two things: we have to know what our unique ability is and we have to apply it. More often than not, brilliance brings value into the lives of others but it is not dependent upon the approval of others. The March 26th, 2010 edition of [...]
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Heavy Duty
Here’s the title of a recent article by Natalie Angier in The New York Times: “Abstract Thoughts? The Body Takes Them Literally.” The point of the article is this – we embody, we incorporate, we flesh-out the abstractions we think about. As the French philosopher Merleau-Ponty put it: we are our bodies. When people are [...]
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Mindfulness, Yoga and Teamwork
I met an old acquaintance at a party Friday night: Steve Fuller. Steve is both a dedicated worker and an accomplished marathon runner. My acquaintance with Steve involved neither work nor running. I knew Steve from yoga class. Although I no longer practice yoga, Steve told me he continues practicing and occasionally teaches yoga. He [...]
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Community Minded Visionary Leadership